Apple will let Shopify store owners use iMessage customer support

Apple Business Chat is coming to all 820,000 Shopify

Apple will let Shopify store owners use iMessage customer support

Curated via Twitter from Engadget’s twitter account….

Some merchants like HODINKEE and State Bicycle are already using Business Chat to communicate with their customers, but now Apple and Shopify are rolling out the option for everyone, including sellers outside the US.

A lot of people ping companies via Facebook Message or Twitter these days, but this expansion could convince iOS users — Shopify shoppers, at least — to give iMessage for customer support inquiries a try.

Apple's Business Chat for Shopify supports payments via Apple Pay.

Apple's Business Chat for Shopify supports payments via Apple Pay.

Apple’s Business Chat is no longer an exclusive club for big companies like the Four Seasons Hotel and Burberry.

In addition, you’ll be able to pay for purchases using Apple Pay from within the conversation itself if the store owner or support rep links you to a particular item.

Link to original article….

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