Samsung Sued For "False" Galaxy S10 Claims By Watchdog

Samsung is under fire for allegedly misleading consumers about the water resistance of its

Samsung Sued For "False" Galaxy S10 Claims By Watchdog

Curated via Twitter from Forbes Tech’s twitter account….

Samsung isn’t the only company to fall afoul of an advertising watchdog when it comes to misleading marketing around water resistant devices.  In 2018 the UK’s Advertising Standards Agency banned HTC’s U11 advert – which featured British Olympic diver Tom Daley – for suggesting the device could be used in a pool with chlorinated water.

Samsung isn’t the only company to fall afoul of an advertising watchdog when it comes to misleading marketing around water resistant devices.  In 2018 the UK’s Advertising Standards Agency banned HTC’s U11 advert – which featured British Olympic diver Tom Daley – for suggesting the device could be used in a pool with chlorinated water.

Samsung itself, on the Samsung Hong Kong website, explicitly warns against using the Galaxy S8 and S8+ in salt water. “We advise not to immerse the device in hot water including salt water, ionised water, or soapy water. ” But the adverts presented in the ACCC’s court filing clearly shows actors in what looks like the ocean and swimming pools.

Samsung itself, on the Samsung Hong Kong website, explicitly warns against using the Galaxy S8 and S8+ in salt water. “We advise not to immerse the device in hot water including salt water, ionised water, or soapy water. ” But the adverts presented in the ACCC’s court filing clearly shows actors in what looks like the ocean and swimming pools.

What might be even more damning for Samsung is that it the ACCC also claims that the Korean company has denied claims from consumers who have damaged their Samsung devices after submerging their devices in non-fresh water liquids. “[Samsung refused] responsibility for damage caused to the Galaxy phones by use in liquid.

What might be even more damning for Samsung is that it the ACCC also claims that the Korean company has denied claims from consumers who have damaged their Samsung devices after submerging their devices in non-fresh water liquids. “[Samsung refused] responsibility for damage caused to the Galaxy phones by use in liquid.

Samsung Australia is being taken to court by the Australian Competition and Consumer Commission (ACCC) for allegedly misleading the public about the Galaxy S10’s water resistance capabilities.

Samsung Australia is being taken to court by the Australian Competition and Consumer Commission (ACCC) for allegedly misleading the public about the Galaxy S10’s water resistance capabilities.

The ACCC claims that the below Samsung adverts clearly show a range of its Galaxy devices being used in the ocean or a swimming pool, which isn’t covered by the IP68 rating.

The ACCC claims that the below Samsung adverts clearly show a range of its Galaxy devices being used in the ocean or a swimming pool, which isn’t covered by the IP68 rating.

For example, Samsung Australia has denied manufacturers’ warranty claims made by customers and claims made under the ACL on the basis that the customer’s Galaxy phone has been damaged through use in, or exposure to, liquid.

For example, Samsung Australia has denied manufacturers’ warranty claims made by customers and claims made under the ACL on the basis that the customer’s Galaxy phone has been damaged through use in, or exposure to, liquid.

Speaking to Press Association, Samsung Australia defended its marketing material. “Samsung stands by its marketing and advertising of the water resistance of its smartphones” .

Speaking to Press Association, Samsung Australia defended its marketing material. “Samsung stands by its marketing and advertising of the water resistance of its smartphones” .

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