In a statement to ProPublica, Intuit defended its record. “Intuit has a long-standing commitment to free tax preparation,” the company said, “including 55 million completely free tax returns filed over the last 5 years, more than all other tax prep software companies combined.
Elizabeth Warren (D-MA) and Sen. Bernie Sanders (D-VT). “Hiding Free File from the public clearly aligns with the financial interests of these companies, [and] has likely added countless costs in additional fees for low-income preparers,” the senators told the FTC in a public letter.
But a string of ProPublica investigations found that Intuit had made Free File difficult to find, in one case adding code to prevent it from being indexed by search engines.
In May, the commission issued a civil investigative demand to the company, seeking investigative hearings with “at least eight different Intuit employees,” according to an Intuit filing.
The Federal Trade Commission is actively investigating Intuit, maker of the popular TurboTax tax preparation software, according to a new report by ProPublica.